Management Services

Management Services

Resident Occupancy Accountability

Contract Compliance: Adhere to all terms outlined in the lease agreement and addendums.
Rent Collection: Facilitate prompt rent collection, issuing a 3-Day Notice to Quit if rent is not received as per the contract.
Eviction Coordination: Collaborate with eviction attorneys for any necessary eviction proceedings.
Exterior Inspections: Perform regular property visits to assess and maintain the exterior condition, ensuring it remains in optimal appearance.
Annual Interior Safety Inspections: Conduct comprehensive on-site inspections each year to identify safety concerns, verify occupancy, and address any on going or potential issues.

Tenant Insurance Requirements: Ensure compliance with the stipulations outlined in the tenant insurance addendum.
Tenant Resolutions: Address and resolve issues with existing residents to maintain an amicable living environment.
Online Service Requests: Allow tenants to conveniently submit service requests online for a streamlined experience.
24-Hour Emergency Services: Residents can reach out to us directly for immediate assistance with urgent work orders requiring prompt attention.
Repair Coordination: Effectively coordinate repairs with residents to ensure timely resolutions.
Protection of All Parties.
Safeguard the interests of residents, the property, and the owner to ensure a mutually secured environment.

Compliance with State & Local Laws

Fair Housing & HUD Compliance: Adhere to Fair Housing regulations and HUD guidelines.
Definition of “Wear and Tear”: Clearly define what constitutes normal wear and tear when processing security deposit itemizations.
Digital Reporting: Record move-in and move-out assessments electronically, including images, to improve productivity and precision in documentation.
Department of Real Estate Regulation: Conduct operations in accordance with the standards established by the Department of Real Estate.
House Rules & Regulations: Implement specific rules and regulations for each property as required by the HOA or owner.
Project Management for Move-Out Repairs: Oversee repairs required during the move-out process to ensure timely completion.

Balcony Inspections: In our commitment to a safe living environment, we conduct regular balcony inspections through a licensed third-party vendor to comply with local safety regulations. These inspections help identify potential hazards, such as structural damage and deterioration, ensuring the safety of our residents and preserving the property’s integrity.
Parking Regulations and Private Towing: As part of our commitment to maintaining order and safety within the complex, we enforce clear parking regulations to ensure that all residents have access to designated parking areas. To support these regulations, we have established a partnership with a licensed towing company that will handle any violations, such as unauthorized vehicles or improper parking.
Fire Extinguisher Safety and Maintenance Checks: To ensure the safety of our residents, we conduct regular inspections and maintenance of fire extinguishers throughout the complex. A licensed third-party inspector verifies that all extinguishers are functional, accessible, and compliant with local regulations.

Service Animals Compliance

We adhere to regulations concerning service animals as stipulated by state and local laws. To ensure that all residents fully understand our pet and animal-related policies, we utilize a third-party screening service. Each resident is required to complete a pet profile, a “no pet” profile, or submit a request for accommodations for assistance animals. This systematic approach guarantees formal acknowledgment of our pet policies and enhances the accuracy of our records, fostering greater mutual accountability.

UTILITIES

Key Features of RUBS: By adopting RUBS, we not only create a more equitable system for utility billing but also support sustainability efforts and enhance tenant satisfaction

Equitable Distribution: RUBS allows us to distribute utility costs proportionately among tenants, ensuring that those who occupy larger units or have more residents contribute appropriately to the overall utility expenses.
Utility Cost Recovery: By implementing RUBS, we can recover utility costs more accurately, minimizing the financial burden on the property owner while promoting responsible utility usage among tenants.
Data-Driven Approach: We utilize historical data and current occupancy rates to calculate the appropriate utility allocation for each tenant. This method enhances transparency and fairness in billing.
Encouraging Conservation: With RUBS, tenants are incentivized to be more mindful of their utility usage, as their charges reflect their consumption levels, ultimately leading to reduced overall utility expenses for the property.
Simplicity and Efficiency: Our property management team handles all aspects of RUBS implementation, from calculations to billing, ensuring a smooth and hassle-free experience for both you and your tenants.